Shipping and Store Policies

Shipping

Order Fulfillment:

Unless otherwise indicated on the product page, for in-stock orders, items are made to order in 1-2 business days and then shipped.

Shipping Timing:

Shipping options and associated costs are displayed during the order checkout process. Once an order is made, we immediately dispatch it, and you should receive your products within 2 to 5 business days. During checkout you will see estimated arrival times for your items.

Shipping Updates:

Fulfillment and shipping updates will be sent to the email address used to place the order as the order is processed.

Returns

Each Timberwake item is made to order just for you, which means we do not accept returns or exchanges due to sizing or buyer’s remorse. To ensure the best fit, please refer to the sizing chart provided in every listing—our shirts fit true to size.

That said, we care deeply about the quality of our products. If your order arrives with a defect, damage, or printing issue, please reach out within 7 days of receiving your item. We'll be happy to make it right.

Thank you for supporting a small, made-to-order business!

Discounts

Terms and Conditions:

  • Discounts cannot be combined unless explicitly stated.
  • We do not accept requests to retroactively apply discounts to purchases outside of the offering period.
  • Discounted prices apply only to eligible products during the specified promotion period.
  • Discounts do not apply to taxes, shipping fees, or any additional charges unless stated otherwise.
  • We reserve the right to modify or cancel any discount, promotion, or policy at our discretion.
  • In case of suspected misuse or fraudulent activity, we reserve the right to refuse or cancel discounts.
  • The discount policy is subject to change without prior notice. The updated policy will be reflected on our website.